Engineer, Facility Management

Occupation Description

Assist in the facilities management operation & maintenance activities in the different projects by keeping an eye on the ground operations & ensuring delivering the desired quality levels in compliance with the signed contracts & agreements with the service providers.

Job Scope

- Supervise and conduct daily walkthrough plans in coordination with service providers to stand on the daily operations and proper implementation of operation plans.
- Manage daily clients’ service requests and complaints to match the targeted CSAT score target for the department.
- Responsible for implementing preventative maintenance plans with O&M service providers.
- Provide guidance, direction, and assistance to technicians and labours working in related disciplines.
- Maintain technical communication between on-site technicians and the management.
- Perform daily tasks required to stand on operations updates.
- Participate in monthly assessments for service providers’ performance to stand on the quality of services provided and the number of pending tasks according to the set KPIs/SLA.
- Ensure all premises comply with current legislation and health & safety standards
- Manage daily operation works and enhancement projects implemented by the department.
- Follow guidelines with regard to the identification and reporting of health and safety hazards.
- Commitment to various operational hours and schedules.
- Perform any additional tasks as requested according to the company’s policies and policies.

Cont. Job Scope

Education and Training

Bachelor’s degree in Engineering.

Most Common Work Experience Requested

- 2-4 years of experience in related field.
- Good presentation & time management skills
- Target Oriented, CAFM System, AutoCAD, MS Office Suite.
- English proficiency is a must.

Budget & Plans

Policies , systems processes & procedures

HSE & Risk Management

Change Management

Continuous Improvements

People management

Working Conditions

Competencies