Senior Executive, Facility Management (New Alamein)

Date:  Apr 17, 2024

New Alamein City, New Alamein City

Department:  Facility Management


The Senior Facility Management Executive will be responsible for project’s daily operations such as air conditioning, BMS, elevators, electrical network… etc. He / She will also oversee the soft services such as housekeeping, landscaping, and security services.

Key Accountabilities

  • Supervise and conduct daily walkthrough plans in coordination with service providers to stand on the daily operations and a proper implementation of operation plans.
  • Manage daily clients’ service requests and complaints to match the targeted CSAT score target for the department.
  • Implement preventative maintenance plan with O&M service providers.
  • Provide guidance, direction, and assistance to technicians and labours working in related disciplines.
  • Maintain technical communication between on-site technicians and the management.
  • Perform daily tasks required to stand on operations updates.
  • Participate in monthly assessments for service providers’ performance to stand on the quality of services provided and the number of pending tasks according to the set KPIs/SLA.
  • Ensure all premises comply with current legislation and health & safety standards
  • Manage daily operation works and enhancement projects implemented by the department.
  • Adhere to guidelines in regards to the identification and reporting of health and safety hazards.
  • Commit to various operational hours and schedules.
  • Perform any additional tasks that will be related to this job.

Strategy & Business Planning

Budget & Plans

Policies , systems processes & procedures

HSE & Risk Management

Change Management

Continuous Improvements

People management

Working Conditions

Necessary Experience

  • 3 – 5 years of experience in the real estate field.
  • Proven work experience in FM in either an “in-house” or a service provider capacity.

Education Requirements

Bachelor’s degree, preferably in Electrical / Mechanical Engineering.


Analyzing & Interpreting
Interacting & Presenting
Organizing & Executing
Supporting & Co-operating